One of the most perplexing problems with the Vision Pro at launch has been fixed by an update that Apple has released. Headset users who have forgotten their passcodes can reset their device and install a new one from scratch starting with visionOS 1.0.3, which will be available on Monday. Previously, owners who lost their passcodes had to visit an Apple Store — or ship the device to AppleCare customer support — to use their $3,500 device again.
Today’s new software is the first visionOS update to arrive since the mixed reality headset has been available to customers. The first two came before its public launch when only reviewers and developers had it. MacRumors first reported on today’s software update.
Apple’s official release notes read, “This update provides important bug fixes and adds an option to reset your device if you’ve forgotten your passcode.” It isn’t clear why Apple launched expensive hardware with a feature that required a visit to a physical store if it only took a couple of weeks to provide a much easier workaround that more closely aligns with the rest of its products.
Devindra Hardawar views Apple’s $3,500 headset as a blend of fascination and frustration — better for developers or wealthy Apple fans than the general public. “That’s pretty much the Vision Pro experience in a nutshell,”
